Shipping policy
Shipping Policy
Effective Date: August 19, 2026
At Global Market Hub, we are committed to providing a smooth, reliable, and convenient shipping experience for our customers across the United Arab Emirates (UAE).
1. Shipping Coverage
We currently offer delivery within the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
Delivery availability may vary for certain remote or restricted areas.
2. Order Processing
Orders are normally processed within 1–3 business days after the order is successfully placed and payment is confirmed.
Orders placed on weekends or UAE public holidays may be processed on the next business day.
Once your order has been dispatched, you may receive shipping or tracking information where available.
3. Delivery Time
Estimated delivery within the UAE is generally 2–7 business days after dispatch.
Delivery times are estimates and may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Unexpected logistics delays
- Incorrect or incomplete delivery information
We will make reasonable efforts to deliver orders within the estimated timeframe.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable delivery fees will be clearly communicated to the customer at the time of purchase.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- Building or villa number
- Street or area
- City/Emirate
- Phone number
- Any relevant delivery instructions
Global Market Hub is not responsible for delays caused by incorrect, incomplete, or outdated delivery information provided by the customer.
6. Failed Delivery Attempts
If a delivery cannot be completed because the customer is unavailable, provides incorrect information, or does not respond to the courier, additional delivery arrangements may be required.
If an order is returned to us because delivery could not be completed, the customer may be contacted regarding reshipment or other available options.
7. Damaged or Missing Packages
If your package arrives visibly damaged, please contact us as soon as possible after delivery.
If you believe your order is missing or has not arrived within the expected delivery timeframe, please contact our customer support team so we can investigate the shipment with the relevant delivery provider.
8. Delays Beyond Our Control
While we work with reliable delivery providers, certain delays may occur due to circumstances beyond our reasonable control, including severe weather, transportation disruptions, customs or regulatory requirements, public holidays, or other unforeseen events.
We will make reasonable efforts to assist customers and provide updates where information is available.
9. International Shipping
Unless specifically stated on the product or checkout page, Global Market Hub currently focuses on shipping within the UAE.
If international shipping becomes available, the applicable shipping charges, delivery estimates, customs duties, taxes, and other requirements will be communicated before checkout where applicable.
10. Contact Us
For questions regarding shipping, delivery, or your order, please contact us:
Global Market Hub
Email: globalmarkethubllc.info@gmail.com
Address: Sabka Bus Station 401, Dubai 84053, UAE
Please include your order number when contacting us about an existing order.